Tesco store given improvement notice for not blocking off aisles with non essential items – Wales Online

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A supermarket in Rhondda Cynon Taf has been told to improve by the council for not doing enough to prevent the sale of restricted items.

The Tesco store in Green Park, Talbot Green was handed an improvement notice for its failure to comply with its obligations to take “reasonable measures to minimise risk of exposure to coronavirus” under coronavirus regulations.

On January 11, an enforcement officer reported seeing that adult clothing was exposed for sale within various areas of the store with inadequate measures taken to restrict the sale of these items.

The officer also observed that inadequate measures have been taken to control customer access to aisles selling only restricted goods within the store.

Customers were observed pushing past the point of display stands used to block restricted aisles off to gain access to goods, without being challenged by staff.

The officer reported that seasonal goods aisle has been unnecessarily re-stocked with restricted goods with limited signs to communicate restrictions for the sale of these goods.

And children’s toys were seen to be easily accessible with limited signs to communicate restrictions for the sale of these goods.

The council has told Tesco to carry out certain actions to ensure compliance which include: Not carrying out certain activities, such as the exposing for sale goods other than those permitted and closing or marking off a part of the premises to prevent customer access to such goods.

Where there are distinct parts of a store selling (for example) electrical goods, clothes, toys, games, or products for the garden, these should be closed to the public – and these products should not be sold.

Where such products do not have their own sections of the shop but are in distinct aisles, these should also be closed off or cordoned off if reasonably practicable.

Where possible, restricted goods should be removed from sale or adequately blocked off with the use of sheeting, tape, or barriers.

The responsibility for closing premises and not selling certain products cannot be delegated to customers and must be managed by the shop and the council said shops cannot divest themselves of this responsibility

Finally, the council said a shop making all of their products available and merely asking customers (for example through signs or announcements) not to purchase anything that the customer thinks they have good reason to buy does not meet the legal obligation.

These actions must be taken within 48 hours of the date that the notice was issued which was Tuesday, January 12.

A spokesman for Tesco said:We were extremely surprised to receive an improvement notice for our Talbot Green Extra store, as this store was inspected previously during the level four restrictions, and at that time, with similar measures in place, it was found to be compliant with the rules on non-essential sales.

“We are now complying with the requirements of the notice that has been issued, and hope to see it rescinded imminently.”

 

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